Maintaining the security and confidentiality of information we maintain about our customers is a top priority for us at DB Financial Management, Inc. We carefully manage Customer Information within DB Financial Management, Inc. in order to give you better service, greater convenience, and additional benefits consistent with the nature of your overall business with our company.The policy presented below covers Customer Information. Customer Information means information personally identifiable with a specific customer or about a customer’s current or former relationship with DB Financial Management, Inc. This policy is provided to you in accordance with the Federal Financial Privacy Law, 15 U.S.C. 6801-6810.
PROTECTING YOUR INFORMATION.
DB FINANCIAL MANAGEMENT, INC. DOES NOT SELL CUSTOMER INFORMATION TO ANYONE. WE WILL ONLY SHARE CUSTOMER INFORMATION WITH OTHERS AS STATED IN THIS POLICY, UNLESS WE PROVIDE YOU WITH ADDITIONAL NOTICE OR ASK FOR YOUR PERMISSION.
INFORMATION SECURITY IS A PRIORITY.
One of our most important activities is that of maintaining the security of Customer Information. We value your trust and carefully handle information we possess about you. All DB Financial Management, Inc. associates who have access to your information are bound by a code of conduct that requires the confidential treatment of Customer Information, and they are subject to disciplinary action if they fail to follow this code. In addition, DB Financial Management, Inc. maintains physical, electronic and procedural safeguards to protect Customer Information. We continually assess new technology for protecting information and, when appropriate, upgrade our information security systems.
INFORMATION WE COLLECT.
DB Financial Management, Inc. collects and uses various types of information to service your accounts, save you time and money, and better understand your needs. The Customer Information we collect and store generally consists of the following:
(1) Information gathered from applications, forms and other information you provide us, whether in writing, in person, by telephone, electronically or by any other means, such as your name, address, social security number, assets, income, and debt;
(2) Information about your transactions and your account experience with DB Financial Management, Inc., such as your account balances, trading activity, payment history and parties to transactions;
(3) Other general information we obtain about you that is not assembled for the purpose of determining your eligibility for credit, insurance, employment, or other products or services you request, such as demographic information; and
(4) Information, as described above, we obtain from TD Waterhouse Group, Inc
MANAGING INFORMATION FOR YOUR CONVENIENCE.
The information we share within DB Financial Management, Inc. helps us provide you with greater service and brings you greater convenience and more choices.
Sharing information with companies that work for us.
We may share Customer Information with unaffiliated third parties who perform services for DB Financial Management, Inc. or in connection with servicing or processing of the products and services that you’ve requested or already have. We share information with such companies to support your experience of and relationship with DB Financial Management, Inc. These companies may include other financial service providers such as insurance companies, payment processing companies, as well as companies such as check printing and data processing companies. These companies might assist us in a number of ways; for example, in fulfilling your service requests, or processing your transactions, or mailing your account statements. We may also share your information with companies we have hired to provide marketing and other services on our behalf, or with other financial institutions with whom we have joint marketing agreements. All of these companies are contractually obligated to keep the information that we provide to them confidential, and use the information only for the purposes of providing the services we’ve asked them to perform for us or for you.
Disclosing information in other situations.
We may also disclose Customer Information we maintain about you to credit bureaus and similar organizations, when permitted by law. Such shared information may include a disclosure in connection with a subpoena or similar legal process, a fraud investigation, an audit or examination. In addition, we will exchange customer information with reputable reference sources and clearinghouse services for purposes of credit reporting and verification. We may also share information with entities outside DB Financial Management, Inc. for services you have requested, e.g., to have a comprehensive Financial Plan developed on your behalf.
Making sure information is accurate.
Keeping your account information accurate and up to date is very important. We provide you with access to your account information in a number of ways, through account statements, by telephone, online from your PC, or at any of our remote offices. If your account information is ever inaccurate, incomplete, or in need of updating, please contact us toll free at 888-571-3945 or write to us at P.O Box 10214, Zephyr Cove, NV 89448. If you have any questions, or feel that we have not handled information about you properly, you may always contact DB Financial Management, Inc. and we will provide an answer or investigate your complaint.
Our former customers.